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Get the latest feature updates, design highlights and user tips and tricks!

Payment Plans

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TeamPages is now supporting the ability to offer payment plans to your members. Please contact your account manager or support@teampages.com in order to set this up.  You need to have a TeamPages All-Star account and a PayPal PRO account.

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PayPal PRO:

How much does it cost?

  • Normally PayPal PRO costs $30 per month and involves set-up fees, but we have teamed up with PayPal to waive these costs for all TeamPages clients.
  • 2.2-2.9% + $0.30 per transaction based on volume or as low as 1.9% + $0.30 for non-profits.
  • Discounts available for large volume customers and non-profits. No hidden fees or surcharges.

What’s included in PayPal Payments PRO?

  • Keep your buyer on your site through checkout
  • Optimized mobile checkout experience
  • Accept PayPal payments
  • Accept credit and debit cards including multi-currency processing
  • Accept PayPal payments in 23 currencies from 203 countries and markets
  • Accept PayPal Credit payments (U.S. only)
  • Payment Gateway
  • Options to simplify PCI compliance
  • Virtual Terminal to accept phone payments

Payment Set-up

Once you have payment plans enabled, you need to connect with your PayPal PRO account on step 2 of the form wizard.  If you are using TeamPages classic, your form wizard will look a bit different than the one below.  We encourage you to check out the themes section in your settings area and try one of our new mobile responsive themes. form wizard step 2

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Payment Settings

On step three of the form wizard, you will see the option to add a payment plan

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Fill out the payment plan form using the options provided.  For help with this section, use the ‘more info’ links on the left hand side.

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You can offer multiple payment plans on your form. Add all the plans you want to offer and check the box to the left to enable them.

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You also have the option to allow payment in full.

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If you are collecting payments based on form results, you have the option to exclude form fields from payment plans.  By selecting this option, you force the user to pay for that field at the checkout, and it will not be included in the payment plan calculation.

Example:

You are collecting $300 in league fees and you are offering a payment plan of $100/month for 3 months.  You are also collecting a $60 uniform fee, but you want to collect that fee upfront so you can order the uniforms.  Simply exclude the uniform field from the payment plans.  Your users will pay $60 at checkout and $100/month for the next three months. If you do not exclude the uniform field, your users will pay $0 at the checkout and $120/month for three months.

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Checkout

When users complete your form, they will see the following options at checkout:

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Users can select the payment plan they wish to use from the list before filling out their credit card information. With PayPal PRO, your users stay on your website through the entire payment process – they will not be taken to the PayPal website.

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If a credit card expires before all the recurring payments are collected, your customers will receive an email prompting them to update their information.

Results:

You can view your form results by clicking on the ‘results’ button in the form manager.

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TeamPages is excited about this new feature and welcomes any feedback and/or questions.  You can contact us at support@teampages.com.

For general assistance with form creation, please check out our FAQ help section – How do I create a form?.

Major Communication Center Update

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TeamPages is excited to announce a whole new design for our communication centre!  Our new system makes communicating with your team simple and seamless, with all the standard features of your favourite email and chat providers.

You can view the new system by navigating to your messages area.  If you are on the new themes, you click the envelope icon in the upper right corner. If you are using TeamPages classic, you can access it under the ‘Inbox’ tab.

TeamPages Inbox

Once inside, you will see your messages displayed on the left side of the screen.  New messages are marked with a blue dot.  You have four messaging folders: inbox, send, archive, and trash.  You can select messages and mark them as read or unread, or move them around using the messaging toolbar.

TeamPages Inbox

Simply click on a message to open it.  Just like text messaging and chat systems, our communication centre displays the most recent message at the bottom of the stack.  You can scroll up to view past messages.  Type your response in the reply box and click send to join in the conversation!

We also offer the ability to reply to single individuals within a group message by using the ‘reply to _____’ shortcut within the message. Private messages are marked with an orange stripe and group messages are marked with a blue stripe.

To see only your communication with one other person, you can use the handy filtration system to hide all the other messages. Our new system also features a new documents dropdown menu.  You can view and download all the documents that are attached within this message thread here.

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Lastly, we have implemented a search function.  Simply type in your search and hit enter to find what you are looking for.

The new communication centre is completely mobile responsive so you can enjoy using it on your phone or tablet.

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We hope you enjoy the new TeamPages communication centre!  Please feel free to provide any feedback, it is always appreciated. For help with this new feature, please contact support@teampages.com or give us a call at 1-800-500-7203.

 

Prep Sportswear Comes to TeamPages!

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We are pleased to announce that TeamPages has begun an Integration Partnership with Prep Sportswear! Now teams, clubs, leagues, and organizations can all proudly sell custom branded sports apparel just one click away from their main page. If you’re the administrator of a TeamPage, you’ll now notice a link on the main navigation bar to your store. Until the store has been set-up that link will only be visible to administrators. Don’t worry though, set-up takes less than a minute! Once you’ve filled in the form, your store is ready to go, here’s an example of what it might look like

 

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A quick sample of some merchandise is generated for the on-site preview, but if you follow the link to shop the full store you’ll encounter a wide selection of options. Additionally, while we try to generate your store’s settings based off of best guesses from your TeamPage settings, the administrator who set-up the store can also follow the edit link to change their store however they like on Prep Sportswear’s site.

What are the benefits?

  • Accessibility – Integrating your organization’s store with your TeamPages site provides an easy to find link for anyone interested in buying custom branded apparel, including parents, players, coaches, and fans.
  • Ease of set-up – Most of the process is handled automatically by TeamPages, giving you a ready-to-use store as soon as you’d like one, no hassle!
  • Monetary benefits – Any purchases made through the store will credit your team with 10% of the purchase price.

We hope to see you all enjoying this new feature!

 

 

Improved Member Upload Support

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As part of a series of updates that we released on March 24, we’ve greatly improved our member management tools.  Now, leagues, clubs and organizations have access to our advanced members area by default, a tool that we’ve kept hidden for over year, and allows easy migration of players between teams, as well as quick searching and information adjusting.  On that page, you’ll also find a link to upload players from a spreadsheet.  This intelligent feature will use the file you upload and assist you with setting up an entire season of members at one time.  Start as simply as uploading a file from your registration provider or your team assignors.

Reach Players From Past Seasons

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Reaching players who played for you in the past has never been quite as easy as we wanted it to be.  TeamPages fixed that yesterday – March 24th – with an update that allows you to easily target past seasons.  Tell past members about special community events, or market to them even while you prepare for a new season – TeamPages continues to make it easy to quickly reach your members.

You’ll find this ability on the regular communication page – no need to change your habits.  Look for the dropdown to choose the season that you want to reach.

Maintenance Window

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TeamPages will experience some brief down time on Wednesday, March 4th, between 8pm and 10pm PST due to some hosting provider required maintenance.  We expect the total amount of downtime to be limited to a few minutes.