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Get the latest feature updates, design highlights and user tips and tricks!

Getting Started: Customizing the Navigation

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TeamPages Navigation

Your TeamPages website comes with default pages included the navigation. You can remove items, add pages and links, and rename items in your settings area. Let’s get started!

Navigate to your Menus & pages settings area. You will notice that there are two listings of nav items. The items on the left are the items in your current menu bar. The items on the right are all the items you are not currently using.

TeamPages Navigation

Click and hold to drag items between the sides. You will notice a yellow box appear, indicating where the menu item will land. Put it in the order stack where you would like it in the menu bar (top to bottom = left to right).

TeamPages Navigation

IMPORTANT – Whenever you make a change to your menus and pages, you must click save at the bottom of the menu stack to see it appear in the live menu.

 

You may wish to group items together in dropdown menus to clean up your navigation. Click the blue ‘New Dropdown Menu’ button to create a dropdown. 

TeamPages Navigation

Drag the dropdown into place in the stack and add any items you want into the dropdown box.

TeamPages Navigation

Once I hit save on my dropdown menu, I can see it in action.  Dropdown menus can be placed within dropdown menus if needed.

TeamPages Navigation

 

You can add as many pages as you like to your TeamPages site. Click ‘New Page’ to get started. TeamPages Navigation

Once you save your new page, it will appear in the available menu options list. You will notice all custom pages have edit and delete buttons on the right.  Also included in the available options are any forms you have created.

TeamPages Navigation

Much like adding a custom page, you can add a custom link. If you have an external website you want to link to directly from the navigation, click new link to add in your URL.

TeamPages Navigation

 

Any menu item can be renamed to suit your organization. Simple double click on the text to rename the menu item.

TeamPages Navigation

By default, you will be editing your ‘main’ menu. This is the menu bar that runs across the top of the page.  You also have access to a secondary menu and, for some themes, a tertiary menu too. The secondary menu typically shows either just below the main menu or on the left side of the page.  Here is a visual breakdown of the main (1), secondary (2), and tertiary (3) navigation placements on each theme.

TeamPages Navigation

You can activate these other menus by choosing to edit them in the dropdown menu.

TeamPages Navigation

 

If you are running a league, club, or organization with sub-teams, you will notice that you can also control what information is on each menu at every level.  

TeamPages Navigation

You get to decide if your main organization menu stays in place at each level, or is replaced with team-specific nav. We recommend having a consistent league or club navigation as your main nav, and letting the team navigation use the secondary nav spot.

TeamPages Navigation

 

If you need help getting your menus and pages set up on your TeamPages website, you can contact our friendly support team anytime at support@teampages.com.

TeamPages Settings Update

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SettingsIntroducing the improved TeamPages settings area!  If you are an administrator of a team, club, or league, we have made updates to the settings area to improve your experience updating your website.

The updates that allow you to:

  • Easily find what you are looking for
  • See all the options upfront
  • Clearly understand all the features available
  • View your subscription details and upgrade with ease (individual teams only)

 

The Settings Menu

One of the biggest changes to the settings area is the settings menu on the left side of the page. We grouped similar settings together in categories, to make things easier to find and identify.  Want to change the way your website looks? Check out the appearance section. Need to add a new website admin? Look in the administration section.  Easy to find, easy to update. Check out the before and after below to see the changes!

Settings

 

A little Re-organizing

Over time, we have added features on features on features to TeamPages, and the settings area grows with every addition.  We try to put the settings for those features in a logical place, but sometimes, as things progress, that logic no longer holds true.  This update was a nice opportunity to recognize where things were out of place and move some things around.

For example:

  • ‘Logo and Colors’ is now its own menu item.
  • Within league settings, team seasons, divisions, and administrators have been separated into individual menu items.
  • ‘Role Permission’ is its own menu item. Use this area to indicate what administrators can and can’t do.

Settings

 

Advanced Settings

There were some places in settings where we offered ‘advanced settings’ hidden behind an advanced settings link. We have decided to show all settings, advanced or otherwise, and move the hiding/showing of settings areas. More clear and more accessible.

Settings

 

Mobile Friendly

Have you ever opened a lightbox on your phone?  Or had a pop-up take over your screen and had trouble finding the little ‘x’ in the corner so you could close it? This is such a frustrating experience, and we want you to be able to easily update your settings anytime, anywhere.  We had some lightboxes throughout the settings area which we have now replaced with on-page content.

 

Team Subscription Information

Our basic team website package is free.  We offer a robust team management ‘Pro’ package for teams that are looking to use our full suite of TeamPages features. With these new updates, Basic and Pro users alike can go to their subscription settings and see what package they are currently using, upgrade if needed, and get details on expiry dates and pricing.

Settings

 

New Features

We recently released custom contact pages, a new feature for TeamPages.  You will see the settings for this page in your menu under ‘content’. Here, you can add a list of contacts, coaches, or administrators as well as any important locations for your Organizations. You can read more about this new feature and get instructions for setting it up here.

Settings


Let us know what you think of our settings area re-design in the comments below! We would love to hear your thoughts. If you have any trouble with this new design, you can contact us anytime at support@teampages.com or Monday-Friday 9-5 PST at 1-800-500-7203.

The Importance of Building Trust

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“With downcast eyes and a microphone clenched in one fist, Brian Farley stood uneasily before nearly 400 children from the Tri-Boro Youth Soccer Club in eastern Pennsylvania.  He had stolen their money.”

Stories like this one, excerpted from this NY Times article, are sad reality afflicting youth sports today.  Mr. Farley had embezzled $120,000 from parents who believed their money was going towards their children’s uniforms, field times, travel, etc.  Along with theft we’re constantly exposed to other articles which show the potential of some individuals in youth sports organizations to break the trust of those who depend on them.

Chances are if you’re reading a post with the title “The Importance of Building Trust” you aren’t a potential thief and any decisions you make are in the best interests of the kids.  The purpose of this post is to shine some light on how you can effectively show ultimate transparency and set in place some safeguards so future coaches and executives will be accountable and remain in excellent standing with the community.

1. Make all financial decisions, statements, and board meeting minutes public.  One of the most important factors in any democratic system is transparency.  Unfortunately, there isn’t very much regulation or investigative powers to monitor youth sports organizations.  According to the National Center for Charitable Statistics, the approximately 14,000 youth sports organizations in the United States take in annual revenue of about $9 billion.  Oversight of those sums is haphazard and not centralized, as there is no national agency in the country watching over youth sports.”

What this means is that the leadership of these organizations is the only body responsible for providing financial and executive information to the people who pay money to the club.  Update parents through social media and newsletters on changes and post all board meeting minutes on the website.  Address parent concerns at meetings and create a forum for discussion both in person and online.  If you’re worried about information making it to non-stakeholders, make information available only to members of the club and password protect posted information. Read more

Android App Update: Media Center

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feature

Our team is excited to announce the latest feature on the TeamPages Android mobile app! The brand new media center allows you to view photos and videos from all your teams, clubs, or leagues in one convenient place.  Browse through all photos or look at a specific albums tied to events.  Add your own photos and videos real-time and share them with your whole team!

This feature will be available to our iPhone users in a few weeks.

Simply update your app to get the new media center feature. Don’t have the app yet? Download it to check out the other exciting features the TeamPages app offers, such as roster management, event tracking and attendance, and instant messaging capabilities.

iphone-buttongoogleplay-button

 

 

 

Accessing the media center

When you log in to the TeamPages app, you will now see ‘Media’ on your dashboard.  On android devices, access media any time in the nav drawer (pull this out from the left side).

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Navigating the media center

The media center features two tabs, an ‘All’ tab and an ‘Albums’ tab.  The all tab displays content from all teams, clubs, and leagues you are a part of.  The content is displayed in chronological order, so you can flip through the photos and videos at your leisure.

Media Center
On each photo you will see the album (if any), the date, author, and team the image is tied to.  You will also see the event title if the image is tied to an event.  You can click on the album or event title to navigate to that specific area within the app.Media Center

 

Adding Photos

At anytime you can add your own photos and videos via the buttons on either tab.  You can also click the plus icon in the top right corner.

Select the content you wish to add and complete the fields.  The only required field is the team/club/league, if you leave all other fields blank your photos will be uploaded to the generic ‘mobile uploads’ folder for that team.  You can create a custom album by choosing ‘create’ from within the albums area.
Media Center

If you have an event selected, your photos will go into the generic mobile uploads folder for that event.  You can create a custom event album if you wish, but no album creation is necessary.

Media Center

You can set the album cover and add more photos to your album if you wish. When you are finished, simply click save to upload your photos!Media Center

All albums in the media center are collaborative, meaning anyone can add photos to any album within a team.  Administrators can delete photos if needed and can edit albums to change album titles and descriptions.

 

We hope you enjoy this new TeamPages mobile app feature!  Up next, we will continue to improve the app experience and offer the tools you need to successfully manage your team, club, or league.  Let us know what you think of the new feature in the comments!

This feature will be available to our iPhone users in a few weeks.

Update your app to see the new media center! Don’t have the app yet? Download it to check out the other exciting features the TeamPages app offers, such as roster management, event tracking and attendance, and instant messaging capabilities.

iphone-buttongoogleplay-button

 

 

 

Club Growth Through Community Engagement

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community

Try to compare for a second the emotional response you feel to a local car dealership compared to a local little league baseball club. What differences do you immediately notice? Why do you think this is?

Chances are you have a bit more respect and appreciation for the little league. You probably believe that most of the actions taken by the little league have purpose and integrity, while other local businesses are mainly hoping to increase revenues. This is definitely not shocking and isn’t exactly a secret revelation that I’ve just stumbled across. The fact is, the activities that the little league participates in are meant to benefit, at the very least, the children playing and future generations of players, which is considered good and altruistic by the community at large.

What this opens up for the league are some fantastic opportunities to:

  • Make a lasting, positive difference in the community,
  • Teach selfless values to young children, and
  • Expand the league’s player base and increase club revenue

At worst, you may only achieve one or two of these outcomes, but I don’t think anyone would consider that a bad thing. However, If you are noticing a decline in registration or you want to increase club funds for some better travel/equipment opportunities next year, I would strongly recommend that you increase your community engagement. You may want to find a parent volunteer or committee to manage these activities, and in return, you will notice an increase in:

  • Sponsorship
  • Community turnout and support at club fundraisers
  • Registration/repeat registration
  • Flat out donations

Creative Engagement Ideas

Maintaining public spaces/sports fields – Get together as many players and parents as you can to meet at local parks, playgrounds, and sports fields. Have them pull weeds, pick up trash, clean picnic areas/tables, and any other area-specific activities to improve the space.

Volunteer – Seek out local non-profits and have teams attend or possibly even host upcoming fundraising and charity events. This can include working with the homeless, working with a food bank, community celebrations, or any other local event that could use some helping hands.

Connecting with seniors and young children – Both of these groups can benefit greatly from local sports groups. Volunteer your older players to be reading buddies and role models to the younger generations, and organize scheduled visits to retirement homes.

Offer free peer coaching events – Have your players actually use their skills and host free try-a-sport days. This not only allows kids the opportunity to see whether or not they’d be interested in the sport and adds to community engagement, but it can encourage more sign-ups and registrations.

There really is no limit to the different options there are to get your players involved in the community.

Finally, ensure that these activities do not go unnoticed. The community and potential future sponsors, donors, and registrants need to actually be aware of these outreach days, and the kids participating want to know that they’re work is appreciated. Use your monthly newsletters, social media, and club website to describe the activities and list the participants. Don’t forget to distribute fliers and reminders before the event date which will also generate interest and word-of-mouth coverage. Finally, go as far as to reach out to local news and media outlets who may be willing to run a small piece on what the kids are doing!

The do’s and don’ts of handling public online complaints

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Expanding your association’s reach into the online world has been a huge success! You’ve been able to easily communicate all important information to players, parents, and anyone else involved in your child’s sports club. The teams have seen growth, you’ve created a stronger brand, and sponsors have been lining up to be promoted across your online platforms. Everything is going great.

Then one day you check the comments section on one of your social sites and notice that Jane Smith is not happy. It turns out that she feels her son didn’t get as much playing time as the coach’s, and she’s furious! Not only is she upset, but she is using a public space to express her frustrations. This isn’t going to look good on your club to other parents (possibly prospective new registrants) also reading along.
angry comments

It’s 2016 and the public forum has become the new hot spot to lodge complaints, and why not? If you truly feel you’ve been wronged, why not exclaim it in a place where it must be answered – and fast. I’ll leave you with some tips on how to maintain your organization’s professionalism and not let a few comments deteriorate the club image you’ve worked so hard to create:

DO: Carefully read the complaint and understand it completely. Make sure that you actually know what the complaint is about and what their end goal is. We tend to let our first reaction to things supersede the bigger picture. Create a first draft and double check that the issue is identified and addressed.
DON’T: Allow your emotional attachment to the team, players, and organization as a whole to cause you to hastily write a reply. You are the representation of the club in the same way an employee represents their company, and a less-than-professional reply from you is a direct reflection of the club in the eyes of everyone reading.

DO: Act fast! The longer you wait after a negative comment, the more time the individual has to become more and more angry, and the longer the comment sits unanswered to the rest of your followers who may perceive this as unprofessional.
DON’T: Ignore the problem and hope it goes away, or even worse, delete the comment. If your club gets a reputation for deleting negative comments, trust begins to diminish and the problems become far greater than a single complaint.

DO: Move it out of the public forum and into a private conversation as quickly as possible.
DON’T: Continue a back-and-forth conversation with the individual in the public eye. Some people may try to keep the discussion going in the comments, but if the issue cannot be solved with a single reply, let them know how you can be reached to discuss further.

Take a look at how a single father voiced his concerns on social media about being a couple days late to claim his $67,000 50/50 winnings, and how the Edmonton Oilers listened and reacted promptly (spoiler: they allow an exception and award him the winnings).

Hopefully, these can act as a blueprint for you dealing with public complaints moving forward.