We are excited to be creating more support videos to help you get the most out of your TeamPages website! Our TeamPages Tutorials YouTube Channel now has 9 videos covering everything from text messaging to customizing your website colors. Check out our 5 new videos below, and go to our channel to subscribe. Got an idea for a video? Let us know in the comments below!
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Weather is unpredictable and when you’re cancelling a game you might not know exactly when to reschedule it for. This is what we had in mind when developing our newest feature for events.
You can now postpone and reschedule event without immediately having to choose a specific day/time for the makeup. Once you know the specifics, go back into TeamPages and update the event with the new day, time and location. We’re also adding support for events without a definite start time: you can now simply leave the start time as “To Be Determined”. The calendar and basic scheduling services haven’t changed, though, so your workflow will only get better!
Here’s where you can find these new features:
To postpone an event just head to the main page for any event either from the schedule or the calendar and lookout for the “Cancel/Postpone” button. From here you can mark an event as postponed, enter a message explaining the postponement, and (if the event isn’t already in the past) notify your entire team of the changes.
After postponing event, you can reschedule it either directly from the event page or by creating a new event and marking it as a rescheduling of the previous one.
Postponed events won’t count for your standings, aren’t tracked for your attendance, and won’t affect your scoreboard. Smart!
Events can now have their time marked as “To Be Determined”. Find this as an option in both the single event scheduler and the multischeduler. When using the CSV Import functionality on the multischeduler the time column can now be any of “TBA”, “TBD”, or blank to mark that event as a TBD event. Forget to schedule a time? Don’t worry, the event will function normally even if the event passes without a time. Just don’t forget to tell your members the real event time.
Look out for these new features when scheduling your next game, practice, or social meeting on TeamPages!
We are excited to announce that our new help center is complete! You can check it out by choosing ‘help’ from the settings menu in the top right corner of the page, or you can simply go to help.teampages.com.
TeamPages Help is a fully searchable database of support articles written to help you make the most of your TeamPages site. It also features a community forum where you can ask questions and provide assistance to your fellow TeamPages users.
If you cannot find what you are looking for in our help articles and community forum, you can open a support ticket by choosing ‘submit a request’ or emailing us at email@example.com. This will prompt a member of our support team to personally assist you with your issue.
We have divided the help center into three sections to make it easier to browse for your support topic:
On top of the new help center, TeamPages has started a new tutorial video channel on YouTube. We currently have 4 videos uploaded, all relating to TeamPages communication:
We will be adding more videos to the TeamPages Tutorials video channel in the coming months. Please let us know if there are topics you would like to see demonstrated here.
We hope to see you all in the new TeamPages community forum in the near future!
TeamPages is now supporting the ability to offer payment plans to your members. Please contact your account manager or firstname.lastname@example.org in order to set this up. You need to have a TeamPages All-Star account and a PayPal PRO account.
How much does it cost?
- Normally PayPal PRO costs $30 per month and involves set-up fees, but we have teamed up with PayPal to waive these costs for all TeamPages clients.
- 2.2-2.9% + $0.30 per transaction based on volume or as low as 1.9% + $0.30 for non-profits.
- Discounts available for large volume customers and non-profits. No hidden fees or surcharges.
What’s included in PayPal Payments PRO?
- Keep your buyer on your site through checkout
- Optimized mobile checkout experience
- Accept PayPal payments
- Accept credit and debit cards including multi-currency processing
- Accept PayPal payments in 23 currencies from 203 countries and markets
- Accept PayPal Credit payments (U.S. only)
- Payment Gateway
- Options to simplify PCI compliance
- Virtual Terminal to accept phone payments
Once you have payment plans enabled, you need to connect with your PayPal PRO account on step 2 of the form wizard. If you are using TeamPages classic, your form wizard will look a bit different than the one below. We encourage you to check out the themes section in your settings area and try one of our new mobile responsive themes.
On step three of the form wizard, you will see the option to add a payment plan
Fill out the payment plan form using the options provided. For help with this section, use the ‘more info’ links on the left hand side.
You can offer multiple payment plans on your form. Add all the plans you want to offer and check the box to the left to enable them.
You also have the option to allow payment in full.
If you are collecting payments based on form results, you have the option to exclude form fields from payment plans. By selecting this option, you force the user to pay for that field at the checkout, and it will not be included in the payment plan calculation.
You are collecting $300 in league fees and you are offering a payment plan of $100/month for 3 months. You are also collecting a $60 uniform fee, but you want to collect that fee upfront so you can order the uniforms. Simply exclude the uniform field from the payment plans. Your users will pay $60 at checkout and $100/month for the next three months. If you do not exclude the uniform field, your users will pay $0 at the checkout and $120/month for three months.
When users complete your form, they will see the following options at checkout:
Users can select the payment plan they wish to use from the list before filling out their credit card information. With PayPal PRO, your users stay on your website through the entire payment process – they will not be taken to the PayPal website.
If a credit card expires before all the recurring payments are collected, your customers will receive an email prompting them to update their information.
You can view your form results by clicking on the ‘results’ button in the form manager.
TeamPages is excited about this new feature and welcomes any feedback and/or questions. You can contact us at email@example.com.
For general assistance with form creation, please check out our FAQ help section – How do I create a form?.
TeamPages is excited to announce a whole new design for our communication centre! Our new system makes communicating with your team simple and seamless, with all the standard features of your favourite email and chat providers.
You can view the new system by navigating to your messages area. If you are on the new themes, you click the envelope icon in the upper right corner. If you are using TeamPages classic, you can access it under the ‘Inbox’ tab.
Once inside, you will see your messages displayed on the left side of the screen. New messages are marked with a blue dot. You have four messaging folders: inbox, send, archive, and trash. You can select messages and mark them as read or unread, or move them around using the messaging toolbar.
Simply click on a message to open it. Just like text messaging and chat systems, our communication centre displays the most recent message at the bottom of the stack. You can scroll up to view past messages. Type your response in the reply box and click send to join in the conversation!
We also offer the ability to reply to single individuals within a group message by using the ‘reply to _____’ shortcut within the message. Private messages are marked with an orange stripe and group messages are marked with a blue stripe.
To see only your communication with one other person, you can use the handy filtration system to hide all the other messages. Our new system also features a new documents dropdown menu. You can view and download all the documents that are attached within this message thread here.
Lastly, we have implemented a search function. Simply type in your search and hit enter to find what you are looking for.
The new communication centre is completely mobile responsive so you can enjoy using it on your phone or tablet.
We hope you enjoy the new TeamPages communication centre! Please feel free to provide any feedback, it is always appreciated. For help with this new feature, please contact firstname.lastname@example.org or give us a call at 1-800-500-7203.
We are pleased to announce that TeamPages has begun an Integration Partnership with Prep Sportswear! Now teams, clubs, leagues, and organizations can all proudly sell custom branded sports apparel just one click away from their main page. If you’re the administrator of a TeamPage, you’ll now notice a link on the main navigation bar to your store. Until the store has been set-up that link will only be visible to administrators. Don’t worry though, set-up takes less than a minute! Once you’ve filled in the form, your store is ready to go, here’s an example of what it might look like
A quick sample of some merchandise is generated for the on-site preview, but if you follow the link to shop the full store you’ll encounter a wide selection of options. Additionally, while we try to generate your store’s settings based off of best guesses from your TeamPage settings, the administrator who set-up the store can also follow the edit link to change their store however they like on Prep Sportswear’s site.
What are the benefits?
- Accessibility – Integrating your organization’s store with your TeamPages site provides an easy to find link for anyone interested in buying custom branded apparel, including parents, players, coaches, and fans.
- Ease of set-up – Most of the process is handled automatically by TeamPages, giving you a ready-to-use store as soon as you’d like one, no hassle!
- Monetary benefits – Any purchases made through the store will credit your team with 10% of the purchase price.
We hope to see you all enjoying this new feature!